Last updated: 09-10-2026

Welcome to [www.ashvija.com], operated by [Registered Business Name], [Full Address]. By using this website or placing an order, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old to place an order, or have the consent of a parent or guardian.

2. Products and information

We try to show product details, images, and prices accurately. Some images show serving suggestions, and the dishes or ingredients shown are not included in the pack. Packaging design may change slightly over time. Always read the label on the pack for the ingredients, allergen information, storage instructions, and expiry date. If you have a food allergy or a medical condition, please check the label before use.

3. Prices and payment

All prices are in Indian Rupees (₹) and include applicable GST unless stated otherwise. Shipping charges, if any, are shown at checkout. We accept [UPI, debit/credit cards, net banking, wallets, and Cash on Delivery]. Prices and offers may change without notice. The price applied is the one shown when you place your order.

4. Orders

After you place an order, you’ll receive a confirmation. We may cancel or refuse an order if a product is out of stock, the address can’t be serviced, there is a pricing or listing error, or we suspect fraud. If we cancel a prepaid order, we’ll give you a full refund.

5. Shipping, returns, and refunds

Delivery, returns, and refunds are covered by our [Shipping Policy] and [Refund & Return Policy], which are part of these Terms.

6. Coupons and offers

Coupons and offers are valid only for the stated period and terms. Unless stated otherwise, they can’t be combined with other offers or exchanged for cash. We may withdraw an offer if it is misused.

7. Your account

You are responsible for keeping your account login details safe and for all activity under your account. Please provide accurate information.

8. Intellectual property

The Ashvija name, logo, packaging designs, images, recipes, and all website content belong to [Registered Business Name]. You may not copy, reproduce, or use them for commercial purposes without our written permission.

9. Acceptable use

You agree not to misuse this website, including attempting to hack it, post false reviews, or place fraudulent orders.

10. Limitation of liability

To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or courier disruptions.

11. Governing law

These Terms are governed by the laws of India. Any disputes fall under the jurisdiction of the courts in [City, State].

12. Changes

We may update these Terms from time to time. Continuing to use the website after a change means you accept the updated Terms.

13. Contact

[Registered Business Name] · [Full Address] · [email] · [+91 XXXXX XXXXX] Grievance Officer: [Name], [email]. Complaints will be acknowledged within 48 hours.